loss in sales and profit but also a bad image and may end up in additional customer losses. As the organisation of companies depend on their business environment in most cases, the management has to introduce changes inside the organisation to make sure that it meets the new conditions. Harding president essay The quality of study at Exeter is very good, especially for psychology students looking to commence further study in a social psychology area We provide excellent essay writing service 24/7. 4.3 Crises Communication A crises can be well controlled with the help of communication. Poor staff morale: In such a situation it is really difficult to work effectively, because a lousy morale hits the effictiveness of work, treatment of customers and at least profitability.
A successful communicator has a key to the hard of the employees. Congratulations to the finalists, we would also like to recognize the excellent work of the other 2017 Best Masters Thesis Award finalists: Name, specialization, catherine Beaufort. Like Goleman found, beside the intellectual abilities and technical skills emotional intelligence plays an icreasingly important role. The results of her thesis suggest that psychological distance has a negative effect on employee performance and psychological needs. It is the duty of the management to find a solution if the old formulas for success will not work any more. Empathy is particularly important today as a component of leadership for at least three reasons: the increasing teamwork, the rapid pace of globalization and the growing need to retain talent. There are times when, for your sake, I have been a little uneasy at his marked preference, and have wished to put you on your guard: but I did not like to suggest even the possibility of wrong. Such people have a network in place when the time for action comes.15 Why is emotional intelligence such important? Length: 71 pages, supervisor: Professor Marja kerström, masters thesis, the Silence Says It All: Cyberbullying and schools issues management from a communicative perspective.